After The Complaint From Paytm, Google Twisted The Privacy Policy For The Indian Payment App


Google has jerked the privacy policy of its  digital payments through mobile application in India, days after the local competing the Paytm complained that the United States tech giant’s platform allowed the disclosure of its customer data for the advertisements and other intentions.


The row even appeared between the heightened debate about the privacy of the users on how technology firms treat the data in India as well as in abroad.  India has been developing a new data protection law which can force the companies to change the way of transferring and storing the customer data.

In a letter for the National Payments Corporation of India (NPCI) which was dated in September 13, Paytm had lodged the complaint saying that Google Pay’s privacy policy amounted to clear the disregard for the consumers requirement for the privacy. The privacy policy of Google also says that it could “collect, store, use and/or disclose” personal data and “any communications made through Google Pay“.

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A review of Google’s privacy policy that was updated on Thursday which showed that the company had dropped the word “disclose” from its privacy clause. Google also told in a statement that the changes which were made for making it easy for the customers for understanding their monetization and the data usage policy. It also declined the comment on whether they were made due to Paytm’s letter or any subsequent communication from the NPCI.


These changes are done from time to time and are based on product features and development,” a Google spokesman said. The chief of NPCI, Dilip Asbe that oversees the payments services in India declined the above comment and the Paytm that is backed by the Alibaba of China and Softbank of Japan too declined the comments.

The letter from Paytm to NPCI signifies that the competition in India’s digital payments market is increasing day by day and is also expected to grow the five-fold to $1 trillion by the end of 2023.
Paytm has also gained the traction in India after the Prime Minister Narendra Modi had made a ban on the high value notes in the year 2016 of November thereby boosting the digital payments. It even has 95 million active monthly users when compared to the Google Pay’s 22 million.

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