The Tata Sky has 16 million subscribers those were shocked listening to the news that the DTH platform has removed all 32 channels of Sony Pictures and three channels of India Today Network due to differences in over pricing.
The popular TV channels like Sony Entertainment Television, Max, SAB, AXN, Sony Pix, Aaj Tak and India Today TV — all distributed by SPN — were taken off the air by Tata Sky on October 1.
The Managing Director of Tata Sky, Harit Nagpal, said that “the commercial negotiations with SPN “broke down” as what they were seeking would have “forced” the DTH operator to raise prices.”
“Hence, we have had to drop a few channels while keeping the popular ones on. While doing so, we are paying Sony much more for the 11 channels retained on the a la carte rate, versus the contracted rate for three-times these channels. We request our subscribers to bear with us, as we are doing this in their best interest,” Nagpal added.
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The spokesperson on the other side did not agree on the comment that the rates of its channels are increased. By unilaterally dropping the SPN channels, Tata Sky is depriving its viewers of the opportunity to watch world-class entertainment and live sporting action.
Further, by compelling existing subscribers to give separate “missed” calls even to continue watching the SPN channels they have already paid for, Tata Sky is not acting in consumer interest,” the spokesperson said.
Tata Sky has also kept 10 SPN channels (SET, SET HD, Sony SAB, MAX, Sony Six, Sony Ten 1, Ten 1 HD, Sony Ten 2 HD, Sony Ten 3 and Pix HD) and one India Today channel (Aaj Tak) on their platform. But if the subscribers need to add these channels, they need to give a missed call on their specific number.
Many subscribers even said complained saying that the phone numbers those are provided by the Tata sky are either not reachable or are busy and added to that it is also understood that the customer care service has also been crashed.
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